Filament Help Desk Laravel Package

Changed

• BREAKING: Requires PHP ^8.3, Laravel ^11.28, Filament ^5.0 (Livewire v4)
• Updated orchestra/testbench to ^10.0|^11.0
• Upgraded Pest to v4 (pestphp/pest: ^4.0, pest-plugin-laravel: ^4.0, pest-plugin-livewire: ^4.0) for Livewire v4 compatibility

Changed

• BREAKING: Requires PHP ^8.2, Laravel ^11.0, Filament ^4.0
• Updated Form/Infolist method signatures to use Schema parameter
• Moved Forms\Get/Forms\Set to Schemas\Components\Utilities namespace
• Moved Infolists\Components\Section to Schemas\Components\Section namespace
• Renamed table ->actions() to ->recordActions() and ->bulkActions() to ->toolbarActions()
• Moved table action imports from Filament\Tables\Actions to Filament\Actions namespace
• Converted heroicon strings to Filament\Support\Icons\Heroicon enum
• Removed static keyword from $view property in ViewTicket pages
• Replaced Tailwind utility classes in Blade views with custom fi-hd-* CSS classes for Tailwind v4 compatibility
• Simplified TestCase service providers for Filament v4

Added

• GitHub Actions CI workflow for automated testing across PHP 8.2/8.3/8.4
• Custom CSS with Filament CSS variables for dark mode support

Removed

• Tailwind CSS, autoprefixer, and @tailwindcss/* build dependencies
• tailwind.config.js (no longer needed)

Added

• Initial release
• FilamentHelpDeskUserPlugin - End-user ticket submission and tracking
  • Ticket creation with department, category, priority, and file attachments
  • Ticket listing with status and priority filters
  • Ticket detail view with comment timeline and reply form
  • User ticket stats widget (open, pending, resolved, total)
• FilamentHelpDeskOperatorPlugin - Support agent ticket management
  • Tabbed ticket queue (My Tickets, Unassigned, All)
  • Ticket management with status changes, assignment, and canned responses
  • Internal notes support
  • Tickets by status chart widget
  • Assigned tickets table widget
• FilamentHelpDeskAdminPlugin - System administration
  • Department CRUD with operator management
  • Category CRUD with hierarchical support
  • Canned response CRUD
  • Email channel CRUD
  • Full ticket management with all status tabs
  • Stats overview and priority distribution widgets
• Shared concerns (HasTicketForm, HasTicketTable, HasTicketInfolist, InteractsWithTicketComments)
• Blade views for comment component and timeline
• Translations: English (en) and Brazilian Portuguese (pt_BR)
• Configuration file for customizing resources, navigation, and icons
• Laravel Boost guidelines and development skill