spatie/laravel-there-there
Expose your Laravel app data as JSON for There There. Configure a secret and endpoint, validate incoming requests, and register a sidebar callback to return relevant customer info when agents open a ticket, shown in There There’s sidebar.
This package makes it easy to expose application data to There There. When a customer opens a ticket in There There, it will call your application to fetch relevant data and display it in the sidebar.
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You can install the package via composer:
composer require spatie/laravel-there-there
You can publish the config file with:
php artisan vendor:publish --tag="there-there-config"
This is the contents of the published config file:
return [
'secret' => env('THERE_THERE_SECRET'),
'url' => '/there-there',
'middleware' => [
Spatie\ThereThere\Http\Middleware\IsValidThereThereRequest::class,
'api',
],
];
Add the secret to your .env file. You can find it in your There There workspace settings.
THERE_THERE_SECRET=your-secret-here
In a service provider (for example AppServiceProvider), register a sidebar callback using the ThereThere facade:
use Spatie\ThereThere\Facades\ThereThere;
use Spatie\ThereThere\SidebarItem;
use Spatie\ThereThere\Http\Requests\ThereThereRequest;
ThereThere::sidebar(function (ThereThereRequest $request) {
$user = User::firstWhere('email', $request->email());
if (! $user) {
return [];
}
return [
SidebarItem::markdown('Name', $user->name),
SidebarItem::date('Registered at', $user->created_at),
SidebarItem::numeric('Total orders', $user->orders()->count()),
SidebarItem::boolean('Is subscribed', $user->subscribed()),
];
});
Each SidebarItem has a name, value, and type. The following types are available:
| Type | Method | Value |
|---|---|---|
numeric |
SidebarItem::numeric($name, $value) |
An integer or float |
markdown |
SidebarItem::markdown($name, $value) |
A string (supports Markdown) |
date |
SidebarItem::date($name, $value) |
A DateTimeInterface or ISO 8601 string |
boolean |
SidebarItem::boolean($name, $value) |
A boolean |
The package will respond with JSON in this format:
{
"data": [
{"name": "Name", "value": "John Doe", "type": "markdown"},
{"name": "Registered at", "value": "2024-01-15T10:30:00+00:00", "type": "date"},
{"name": "Total orders", "value": 42, "type": "numeric"},
{"name": "Is subscribed", "value": true, "type": "boolean"}
]
}
All requests are verified using HMAC-SHA256 signatures. The package will reject any request without a valid X-There-There-Signature header.
composer test
Please see CHANGELOG for more information on what has changed recently.
The MIT License (MIT). Please see License File for more information.
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