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Escalated Filament Laravel Package

escalated-dev/escalated-filament

A Filament v3 admin panel plugin for the Escalated support ticket system. Manage tickets, departments, SLA policies, escalation rules, and macros from your existing Filament panel, powered by escalated-laravel.

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1.2.1

Fixed

  • Satisfaction widget on the ticket view rendering the conversation thread. The embedded TicketConversation and SatisfactionRating Livewire islands were mounted without a key(), so Livewire tracked both children under the same null slot in the parent page's children memo. When the parent re-rendered (e.g. switching relation-manager tabs) both placeholders resolved to the same previously-rendered child, swapping the satisfaction widget's content for the conversation thread. Each island now has a stable, record-scoped wire:key. (#35)
  • CI: ignore the filament/actions advisory PKSA-ndkp-2znf-9m7c in the root config.audit.ignore. It flags every released Filament 5.x with no advisory-clean version, so Composer 2.9+ excluded the whole line and the F^5.0 compatibility matrix could no longer resolve. Composer still caps at <5.5.0 via the existing conflict block (root / test-matrix only; does not propagate to host apps).
1.2.0

Added

  • Newsletter admin panel. Full Filament surface for the newsletter system, built on top of the base resources added in #30: NewsletterResource Send / Schedule / Test-send actions, a ViewNewsletter page, a NewsletterSettings page, a MembersRelationManager for list membership, and a NewsletterOperations support helper. Includes panel feature tests. (#39)
  • Direct dependency on escalated-dev/locale ^0.1 (central translations package). Already pulled in transitively via escalated-laravel, but pinned explicitly for clarity since Filament is a parallel admin surface.

Changed

  • Bumped escalated-dev/escalated-laravel to ^1.5.1 — the first Laravel release carrying the newsletter HTTP/service layer the panel drives. (#39)
  • README: documented the translation resolution chain (app overrides → central escalated-dev/locale package → bundled escalated-filament fallbacks).

Fixed

  • Filament v3 color() compatibility on the newsletter resource tables/actions. (#39)
  • CI: ignore Laravel 11.x security advisories in the root config.audit.ignore so the L^11 leg of the compatibility matrix resolves under Composer 2.9+ (root / test-matrix only; does not propagate to host apps). (#39)
1.1.0

Added

  • SideConversation relation manager for TicketResource
  • Respect escalated.ui.enabled config gate
  • 10 Filament resources + SSO/Email settings pages
  • show_powered_by setting on Filament settings page
  • Configurable Filament user fields and resources
  • Docker dev/demo environment under docker/ (excluded from the Composer dist). docker compose up --build boots a Postgres-backed Laravel + Filament 4 host with the plugin registered and a /demo click-to-login picker. (#21)

Changed

  • Widened version constraints for Laravel 13 and Testbench 11
  • Updated escalated-laravel dependency to ^1.0

Fixed

  • Migrate ApiTokenResource from Filament 3 to 4/5 API. The rest of the resource code already targeted v4/5 (Filament\Schemas\Schema), but ApiTokenResource still used v3-style protected static ?string $navigationIcon, blocking php artisan package:discover. (#23, fixes #22)
  • Emit Postgres-compatible minute-diff SQL from Reports.php. Previous selectRaw('AVG(TIMESTAMPDIFF(MINUTE, …))') (MySQL-only) 500'd on Postgres. (#20)
  • Blue-500 default for tag color picker (better dark mode contrast)
  • Tiptap response handling
  • Reply functionality
  • Department resource relationship name
  • Namespace imports and compatibility
v0.5.7

Added

  • Filament 4.x and 5.x support with cross-version compatibility layer
  • Multi-language (i18n) support with EN, ES, FR, DE translations
  • Filament admin UI for plugin management
  • Filament admin UI for API token management
  • Pest test suite for escalated-filament
  • GitHub Actions CI build pipeline
  • Plugin system refactor with source column and composer delete guard

Fixed

  • Resolved all 123 test failures in Filament test suite
  • Cross-version class aliases for Filament 5 Schema unification
  • Replaced icon property declarations with getter methods for Filament 5
  • Replaced static $view property with getView() for Filament 5
  • Replaced static $maxHeight with getMaxHeight() for Filament 5
  • Resolved Filament 5 Tables\Actions namespace
  • Added compat aliases for Filament\Forms\Components\Section and Filament\Resources\Components\Tab
  • Macro compatibility fixes
  • Removed hardcoded version from composer.json
v0.5.0

Added

  • Complete Filament v3 plugin with full v0.4.0 feature parity
  • Full feature documentation and setup guide
v0.4.0

Added

  • Initial release of escalated-filament
  • Filament admin panel integration for the Escalated support ticket system
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